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Partner Integrations

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HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.
9 months ago in Existing integrations 0 Backlog

Docusign integration

No description provided
about 2 years ago in New integration requests 1 Backlog

Shopify inbox/chat channel integration

No description provided
about 2 years ago in New integration requests 1 Backlog

Sync Leads from Salesforce to Contacts

Leads are objects in Salesforce that are similar to Contacts - there are fields like phone number. In Salesforce, you can convert a Lead to a Contact or Account, but Front only syncs Contacts and Accounts from SFDC at the moment
9 months ago in Existing integrations 0 Backlog

Ability to add multiple attachments to a WhatsApp conversation

No description provided
9 months ago in Existing integrations 0 Backlog

Allow user to disable email notifications for failed Hubspot / Salesforce contact sync

While there has been a sync error, for us it's not the end of the world. Therefore if there are some sync errors we really don't need the daily notification email warning us.
9 months ago in Existing integrations 0 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
about 3 years ago in New integration requests 0 Backlog

Integration with Atriis, Aimendo (Travel Specific)

https://www.atriis.com/ https://tmc2staging.portal.azure-api.net/signup https://aimendo.com/bot_squad Aimendo would work in integration with a tool like Atriis so that: Email comes in from client saying “ I need to travel out on the 18th March to ...
6 months ago in New integration requests 0 Backlog

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...
over 1 year ago in Existing integrations 0 Backlog

Allow WhatsApp templates to be sent via API

Users are unable to send WhatsApp templates via the API. Proposed solution is to map the body parameter to an existing WhatsApp template, and send the template if there is a match
6 months ago in Existing integrations / WhatsApp 0 Backlog