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Partner Integrations

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Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
12 months ago in Attachments / Existing integrations 0 Backlog

Dialpad Call Logs channel — make logs more descriptive

Dialpad call logs do not capture direction of the call (inbound vs. outbound). Additionally, outbound calls of duration 0 sec (e.g. a dialpad user dials someone and hangs up without speaking or leaving a voicemail) is categorized as a "Missed" cal...
about 1 year ago in Existing integrations 1 Backlog

Support syncing non-email messages to Hubspot and Salesforce with "send to" rules

Bcc's and rule actions can already be used to log emails to Hubspot and Salesforce, but not other kinds of messages (e.g. SMS messages).
about 1 year ago in Existing integrations 0 Backlog

Slab integration

No description provided
about 1 year ago in New integration requests 0 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
about 1 year ago in New integration requests 0 Backlog

Mastodon channel support

No description provided
about 1 year ago in New integration requests 0 Backlog

Totango integration

No description provided
almost 2 years ago in New integration requests 0 Backlog

Discord channel integration

No description provided
almost 2 years ago in New integration requests 0 Backlog

TrustPilot integration

No description provided
almost 3 years ago in New integration requests 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
about 3 years ago in Existing integrations 0 Backlog