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Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
about 1 year ago in Core API 0 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
about 1 year ago in Existing integrations 0 Backlog

Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
about 1 year ago in Developer Platform 0 Backlog

Shopify Integration & Front Chat - Customer Service

Our research indicates these 2 actions would be great: 1-sending Shopify product cards to visitors via the Front Chat 2-allow customers to check shipping updates for existing orders
about 1 year ago in Developer Platform 2 Backlog

Omnisend

Front to Integrate with Omnisend
about 1 year ago in New integration requests 0 Backlog

Assign Pipedive created deals to a person's organization

When a person is created in the Pipedrive integration via FRONT, an organization is assigned to that person's profile. When creating a deal under this person's profile, the deal is only connected to the person but not to the organization that the ...
about 1 year ago in Existing integrations 0 Backlog

Ability to specify size of composer plugin window

Different plugins have different requirements for screen space, would be nice to decrease/increase the size of the plugin window to accomodate this.
about 1 year ago in Developer Platform 0 Backlog

Zoom Chat

Allow zoom chat to be a channel
about 1 year ago in New integration requests 0 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
about 1 year ago in Existing integrations 1 Backlog

Hubspot integration - Log conversation as one e-mail chain in Hubspot

Currently, when logging a conversation in Hubspot through a rule every message is logged as a different message.Would be nice to be able to log them as a single conversation.
about 1 year ago in Existing integrations 0 Backlog