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Whereby calendar integration

It would be nice to see more video conferencing solutions integrated. We use whereby.com for example. In our case we'd just need a link to be added to the location of an event.
about 1 year ago in New integration requests 0 Backlog

TikTok channel integration

No description provided
over 2 years ago in New integration requests 1 Backlog

Expose Split Conversation in API

Ability to split a conversation into multiple converastions via API.
about 1 year ago in Core API 0 Backlog

Access a conversation's context links via Front API

The Core API and the Plugin SDK should have access to the context links attached to a conversation. The context link object should expose the matching string and the target URL. This information would allow plugins and integrations to leverage the...
6 months ago in Core API 0 Backlog

Add "seen" event in webhook API support

To monitor the "seen" status of messages, api clients currently need to implement a polling strategy. Adding a seen event to enable web-hook integration, will limit api usage and improve state change detection.
about 1 year ago in Core API 0 Backlog

Allow Slack channels to be named during channel setup

This is about an update you made to the Front integration, and more precisely, about the Slack integration to Front. We are spending so much time and steps now. It's very inconvenient as we use the integration a lot for our clients' channel. Befor...
7 months ago in Admin Experience / Existing integrations 1 Backlog

Show SFDC case number when selecting parent case

You can pick the Parent Case, but it shows the SF ID rather than the Case Number
7 months ago in Existing integrations 0 Backlog

Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
7 months ago in Developer Platform 0 Backlog

Agile CRM integration

No description provided
almost 2 years ago in New integration requests 0 Backlog

Box integration

No description provided
almost 2 years ago in New integration requests 0 Backlog