Developer Platform

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.

Per this answer the only way to retrieve all of the recipients of a conversation is to iterate through all messages in the conversation and manually pull out - and de-duplicate - the recipients from each message. This is both unnecessarily complic...

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.

Paginate GET /channels results, and enable filtering by type

Feature to submit incident or service request ticket into ManageEngine Service Desk Plus Cloud (ondemand).

Right now Front requires a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?

Sentry is a bug tracker, but also has a "User Feedback" feature, which is a perfect fit to pipe to a Front inbox.