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Specify fields to receive in Application Webhook events

My team uses Application Webhooks to ingest data from Front. We generally only need to access certain fields in an event payload, with most of the data in the payload being discarded. To help save on our ingress bandwidth costs (and Front's egress...
9 months ago in Developer Platform 0 Backlog

Salesforce integration — ability to log emails to Cases

No description provided
over 2 years ago in Existing integrations 0 Backlog

OneDrive Integration

No description provided
over 4 years ago in New integration requests 0 Backlog

Discord channel integration

No description provided
over 3 years ago in New integration requests 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
almost 3 years ago in New integration requests 0 Backlog

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.
about 2 years ago in Existing integrations 1 Backlog

Report Phish | ProofPoint Phishing Alarm/Report Phish Extension

This extension is used by many companies and by ours. It is integrated in our Microsoft 365 suite. When we have deployed Front, it makes the Phishing of an email more of a challenge to our workers as they need to go through many unsecure hoops to ...
over 2 years ago in New integration requests / Security 0 Backlog

Add attachments (images) in replies for instagram

This is important for our sales as clients always want to see more product options in photos. Also if clients can send attachments via instagram, why the agents cannot?
over 2 years ago in Attachments / Existing integrations 0 Backlog

Add updated_at to list conversations API endpoint

List coversations endpoint is ordered by that field, but the field is not exposed
about 2 years ago in Core API 1 Backlog

Support Email Detection for Dynamic Objects

Allow Dynamic Objects to capture email address - from recipient, body, or comment - and use it as a variable when hitting API endpoints.
about 2 years ago in Developer Platform 0 Backlog