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Ticketing

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Ticket IDs visible in conversation/ticket list

The ability to see ticket IDs at the top of P2 without the need to click on the message.
about 2 months ago in Ticketing 0 Backlog

Keyboard Shortcut For Ticket Labels

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...
10 months ago in Ticketing 0 Backlog

Ticket status needs to be at workspace or inbox level

so that different teams can have personalised ticket statuses
4 months ago in Ticketing 1 Already available