ADD A NEW IDEA

FILTER BY CATEGORY

CSAT - customisation

Showing 5 of 553

CSAT: Customize text in survey page

Ability to customize text in Customer Satisfaction surveys.
almost 2 years ago in CSAT - Customisation - general 1 Backlog

Hide CSAT links on WhatsApp conversations

Hide survey links sent in Whatsapp conversations to prevent teammates from filling out the CSAT survey for themselves.
4 months ago in CSAT - Customisation - Survey / CSAT - Customisation - survey - Link 0 Backlog

CSAT: additional survey scales

Support different scales for Customer Satisfaction (1-10, 3-point smiley faces, etc).
almost 2 years ago in CSAT - Customisation - survey - scale 0 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
almost 2 years ago in CSAT- Customisation - survey - answers 0 Backlog

CSAT: NPS

Support NPS as a grading scale.
about 2 years ago in CSAT - Customisation - survey - scale 0 Backlog