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Analytics Functionality

Showing 6 of 1028

Customize Analytics report layout

Ability to resize, move, duplicate, or rearrange objects (graphs, tables, etc) in Analytics report.
8 months ago in Analytics Widgets / Insights 1 Backlog

Custom table in Analytics

Ability to create a custom tables in Analytics by selecting metrics used, columns and lines content.

Filter analytics by teammate Group

Use your teammate Groups as filters in analytics to monitor team performance.
12 months ago in Analytics - filters - New filters 0 Planned

Real-time dashboard of activity in Front

Create a real-time dashboard to showcase what's happening *now* in front so you can have a "captain of a ship" view of what's going on. Imagine a screen where you could see staffing, wait & response time, volume of requests, numbers of open/un...
over 1 year ago in Real time Analytics 0 Backlog

Ability to choose date aggregation in graphs & previous period in Analytics

No description provided
over 2 years ago in Analytics - Widgets - timeline 0 Backlog

Make all new individual inboxes visible to analytics by default

No description provided
over 2 years ago in Analytics - Permissions 0 Backlog