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Message templates

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Include tags in message templates

I'd like to be able to add related tags to the message template as well, so that when I use it within an email reply, the tags are automatically added to the reply (based on the template) and I don't have to spend time doing that separately.
over 1 year ago in Message templates 0 Backlog

Include To, CC, BCC fields as part of message template

Add recipient fields to message templates so they can be used repeatedly as well.
about 3 years ago in Message templates 0 Backlog

Ability to duplicate message template

Ability to copy message templates.
over 1 year ago in Message templates 1 Backlog

Message templates - variable in Subject field

Today we can only insert message template variables in the body. The goal here is to be able to use variables in the subject field (optional field) of message templates.
5 months ago in Admin Experience / Message templates 0 Backlog

Grammarly support in the Message Templates editor

Allow for using Grammarly when creating and editing Message Templates in Settings.
about 1 year ago in Message templates 0 Backlog

Automatically capitalize name when using variables

When using message variables (using the {{ shortcut), for example if you write "Hi {{recipient.first_name}}," and the contact name isn't capitalized, then you have to manually update it. Would be great if this variable automatically capitalized th...
about 1 month ago in Message templates 0 Backlog

Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
about 3 years ago in Message templates 0 Backlog

Set signature to message template

Tie a signature to a particular message template
11 months ago in Message templates / Signatures 0 Backlog

Filter message templates

Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?
4 months ago in Message templates 0 Backlog

2nd Variable Fallback in Message Templates

In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
about 1 year ago in Message templates 0 Backlog