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Triage - get to inbox 0

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Comments will not cancel a snooze event

A lot of teams have a workflow where they snooze a conversation and continue to comment on it. It can be frustrating for them to always have to click Snooze again when it was internal comments that broke the snooze rather than a message from the c...
11 months ago in Snooze 1 Backlog

Remain on the last selected email when going back to the inbox

If I click on the Send folder then go back to the Inbox, the inbox should not automatically select the newest email, it should remain on the last email that was selected in the Inbox
5 days ago in P2 display - conversation list 0 Backlog

Add Tags to Sidebar by default

When creating a new subtag in the sidebar by clicking the three dot drop down, the default is to not have "show in sidebar" checked. It would make more sense to default to checking this box. It's very easy to remove a tag sitting on the sidebar, b...
10 months ago in P1 navigation - left pane / Tags 2 Backlog

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
8 months ago in Core Product Experience / Tags 1 Backlog

Move Shared Inboxes to another area

As an admin, I have all the inboxes showing in my sidebar in case someone needs to me to go look at something. I also have an inbox in the workspace I support. I'd like to be able to "pin" or star or somehow move that inbox up so it's easier for m...
2 months ago in Triage - get to inbox 0 4 Backlog

first time sender allow not allow

Inboxes get so full. A lot of time its marketers. a first time sender filter is a way to keep inbxoes more clean.
14 days ago in Triage - get to inbox 0 0 Backlog

Sort conversations list by sender

Ability to sort the conversations list by sender or "from" address. This is something that is able to be done today in Outlook, and can be key to certain users' workflows.
12 months ago in P2 display - conversation list 1 Backlog

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule

Update the "Unsubscribe on unassign" preference to include additonal options such as being unassigned due to being OOO or unassigned via a rule. Some companies wish to leverage the unsubscribe feature for teammates when they're away for vacation o...
5 months ago in Mute / subscribe 0 Backlog

Keyboard shortcut: select all (Ctrl+A) in the Spam & Trash folder to mass delete

Today, we are unable to use the select all shortcut in the spam folder, which makes mass deletion of spam messages difficult.

Last snooze time added to snooze list

Would it be possible to add a feature for Snoozing? Ideally it would be great to automatically add the same date that you last snoozed an item to the list. For example, if I have a follow up call on a certain day, I like to snooze prior emails to ...
about 2 months ago in Snooze 0 Backlog