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Salesforce integration - Send Email to Salesforce - Log to Opportunity records

Customers wany to be able to use the Send Email to Salesforce rule action to log emails to Opportunity records. More discovery would be needed to understand how feasible this is. https://frontjira.atlassian.net/browse/PB-7640
15 days ago in Existing integrations 0 Backlog

CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
18 days ago in Contacts / Existing integrations 0 Backlog

Ability to send WhatsApp message to more than one person at a time

No description provided
about 1 month ago in Existing integrations 0 Backlog

Intercom Source Urls should be visible in Front

In Intercom, every message has a 'Source URL'. This is the page the use is currently on when they sent the message. This essentially tells you what they are asking about, when they open a live chat and ask a question. Front doesn't show this infor...
8 days ago in Existing integrations / Intercom 1 Backlog

Support custom Zoho fields and layouts

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...
3 months ago in Existing integrations 0 Backlog

Improve the WhatsApp free trial experience

As of today, customers need to contact their RM and ask about a free trial. There should be in-app visibility that lets the user know they can request a trial. Even better, they could initiate a free-trial, themselves.
11 days ago in Existing integrations 0 Backlog

Ability to log historical messages into Hubspot

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.
8 months ago in Existing integrations 0 Backlog

Salesforce Integration — Send Email to Salesforce — Attribution improvement

Right now, when a user is not logged into the P4 integration, email activity is attributed to the admin who enabled the integration. This causes issues with handoffs and reporting. There should be a more reliable way of attributing activity owners...
15 days ago in Existing integrations 0 Planned

WhatsApp Group Chat

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.
about 2 months ago in Existing integrations 0 Backlog

Remove fields from existing contact once the field is removed from sync settings

When a contact field is removed in the Salesforce / Hubspot sync settings, this field should be removed for all existing contacts. As of today, if a field is removed from the sync settings, the field is not removed from existing contacts. Only new...
about 1 month ago in Contacts / Existing integrations 0 Backlog