Existing integrations

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

The Front / Salesforce integration has a "note" section, but it only updates the deprecate "notes and attachments" section in Salesforce. Notes are now a standalone feature, so using the deprecated version means we end up having to duplicate notes...

Support WhatsApp group chat. Note: This is not currently supported natively in the WhatsApp API.

We would like to synchronise all the historical messages from Front to Hubspot, rather than just new ones as they arrive.

In some cases we may need to do a group text similar to having 2 or more customers on the same email. Twilio supports this with their conversations api and it would be great to be able to connect to that from front.

Once a message comes in from Slack, any edits that the original creator makes are not updated in Front, making it possible to miss information without going back to check the message in Slack. Images as an example.

My team and I loved front during our testing. But, front does not have the ability to import private slack channels which is a huge blocker for us.

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...

Support custom layouts Case 1 Currently, for integration for Zoho CRM uses the default CRM layout for modules, like leads, contacts etc. Many customers will use a custom layout, meaning that they cannot use the integration effectively side from ju...