Hello, One of our Business Cases at White Bird is to isolate tags between inboxes of a same Team. Right now, our only way of ensuring this system works and there's no permeability between tags and inboxes is to manually assign each tag to the corr...
Drafts API: Drop requirement for supplying channel_id
Right now we required a channel_id to be supplied on calls to Create Draft endpoints - this is not required on send reply endpoints. Could we have the API select a default channel when the channel_id param is not supplied?
Search Conversation Endpoint - More flexible Date paramters
The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.