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Display all channel settings, even those set during channel set up

Some feedback around channel settings. Some channels - e.g. Slack in this case - have settings that are configured when setting up the channel and after that they are never available to the admin. e.g. "Author name", "Message threading", "Slack ch...
3 months ago in Channel management / Twilio 0 Backlog

Support alphanumeric sender ID

No description provided
almost 2 years ago in Other channels / Twilio 0 Backlog

Prevent messages from sending based on customer list (SMS channel)

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...
4 months ago in Twilio 0 Backlog

Support Messaging Services SID for mesages sent via Twilio

We are not currently able to set a messageId when sending messages via a Twilio channel. As described below, without using a messageServiceId this will result in message blocking by Twilio. I suspect this may be something that should be implemente...
7 months ago in Twilio 0 Backlog

Customise Twilio sender address

We would like the ability to customise the sender field when sending via Twilio. For example, we would like to send out some messages with our Company Name as the sender rather than the phone number. For Twilio this is a matter of setting the From...
7 months ago in Twilio 0 Backlog