Add a new idea Subscribe
Status Backlog
Categories AI CSAT Existing metrics
Created by Guest
Created on Oct 28, 2025

RELATED IDEAS

Use Smart CSAT with individual inboxes

Request
Apply Smart CSAT to individual inboxes in addition to shared inboxes, so dedicated teammates can track quality for their own external correspondence.

  • ADMIN RESPONSE
    Dec 5, 2025

    Your idea is now live and open for voting.

  • Attach files