Hi Front team,
I’d love to suggest a “Front Light” version or mode — a simpler way to use Front focused on collaboration and communication, instead of ticket-style workflows.
The idea is to remove the Open / Later / Closed boxes, and instead keep one unified inbox (shared or personal).
When a message is assigned to a teammate, it should stay visible in the shared inbox instead of moving out of it — so the whole team can still see it and collaborate naturally, without losing visibility.
At the same time, please keep all the best Front features — the internal chat within the email thread, the ability to create tasks and discussions, and all the collaborative tools that make Front great.
This “light” mode would make Front perfect for teams that use it as a shared communication hub rather than a ticket management system.
Thanks for considering this!
Your idea is now live and open for voting.