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Status Backlog
Categories Message templates
Created by Guest
Created on Jul 21, 2025

Add business hours variable to templates

Problem
Message templates used in rules and automations contain hardcoded business hours. When business hours change due to hiring in new time zones, every template must be manually updated.

Request
Add business hours as a variable field in message templates so that updates propagate automatically across all templates.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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