Skip to Main Content
Status Backlog
Categories Message templates
Created by Guest
Created on Jul 21, 2025

Message templates: Add business hours as a variable field

Our team currently has a fairly large number of templates which we use for rules and automations (mostly for off-hours requests). Though we don't change business hours often, when we hire in different time-zones and therefore update hours, it would be nice to automatically update the business hours without needing to go into every template to ensure we have it updated for each one.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

  • Attach files