Add a new idea Subscribe
Status Backlog
Categories Importer
Created by Guest
Created on Oct 2, 2024

RELATED IDEAS

Improve Zendesk Importer

The current Zendesk importer is experiencing significant performance issues during large-scale migrations. Specific technical gaps include:

  • Import Stability: The importer frequently fails or errors out during ticket transfer, resulting in incomplete data migration.

  • Processing Speed: The ingestion rate for tickets is slower than expected benchmarks, causing extended downtime during platform transitions.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

  • Attach files
30 MERGED

Improve Zendesk Importer

Merged
The current Zendesk importer processes data in two batches and operates slowly. During the import process, the support team must actively monitor and manually restart the import when it pauses, leading to inefficiencies and unpredictability in man...
about 1 year ago in Import 0 Backlog