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Status Backlog
Categories Core Product Experience Insights
Created by Guest
Created on May 23, 2024

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Track time spent on internal tasks Merged

When an inbound message is received from a customer, and the message requires internal collaboration on the backend, an admin wants to track how much time is spent on that specific internal task.

  • ADMIN RESPONSE
    Oct 13, 2025

    Your idea is now live and open for voting.