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Status Backlog
Categories Contacts
Created by Guest
Created on Apr 4, 2024

Set primary email and phone for contacts

Problem
Teams cannot designate a preferred email or phone number for contacts, making it unclear which communication method to use when reaching out, especially for contacts with multiple email addresses and phone numbers.

Request
Allow teams to set a primary email address and phone number for each contact, with additional contact methods still available when needed. Also enable merging contacts and promoting the best contact method as primary.

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  • Guest
    Dec 4, 2024

    It is super annoying that the primary and secondary emails for a contact are forced to be in alphabetical order