Skip to Main Content
Status Backlog
Created by Guest
Created on Mar 21, 2024

Print Knowledge Base articles

Problem
Knowledge Base articles can't be easily printed or shared in a format suitable for offline use or for people without company access.

Request
Enable printing of Knowledge Base articles in a clean, printable format that can be used in meetings or for offline reference.

  • Attach files
  • Guest
    Aug 16, 2024

    Printing Knowledge Base (KB) Articles Adds Real Value

    The ability to print KB articles would add real value to the Knowledge Base. Ideally, this functionality should include, but not be limited to:

    • Print Entire Article

    • Print / Export to PDF *

    • Highlight > Print KB Article Selections

    * Example: Zendesk Guide offers this functionality via "Zendesk to PDF" applet: https://support.zendesk.com/hc/en-us/community/posts/4409515201562-How-to-export-knowledge-base-content-from-your-Help-Center-as-PDF-no-coding-required-