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Status Backlog
Categories Contacts
Created by Guest
Created on Jul 7, 2023

Match contacts using reply-to address

Problem
Form submissions must use the client's email as the sender to attach messages to their contact record, but this causes the email to be marked as spam; there's no way to set the contact after the message arrives.

Request
Match and attach messages to contacts based on the reply-to address, so form submissions can be sent from the company email account without triggering spam filters.

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