Skip to Main Content
Status Backlog
Categories Live Chat
Created by Guest
Created on Apr 10, 2023

Analytics show Chat location URL by conversation

Currently in a Chat conversation, the URL origination of a customer is visible. It would be beneficial to see the most frequent website locations or sources of Chat initiated conversations in the analytics as well. This is to determine the most used sources of Chat and which webpages can house more pertinent information for users as self-service.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

  • Attach files