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Status Backlog
Categories Live Chat
Created by Guest
Created on Sep 1, 2022

Open chat via direct link

Problem
Customers must embed the chat widget on a website to offer chat access, which requires web development and isn't flexible for all use cases.

Request
Support opening the chat widget via a direct hyperlink so customers can provide chat access without embedding.

  • Attach files
  • Guest
    Sep 10, 2024

    We don't necessarily need a standalone page, but would like to be able to trigger the chat widget to pop open when a link or button is clicked within our webpages ("Need help?", "Contact Us", etc.).

  • Guest
    Jan 29, 2024

    A URL to activate the chat bubble would be great. we could add it to buttons on our FAQ page