All ideas

Save time on set up.

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...

the green, orange and red dot should be accessible via the api on the teammate object

Currently the view of email that comes into a conversation defaults to Expand All, and for each conversation users has to go and collapse all, to see each email entry in that conversation. Could there be a feature enabled that allows each user to ...

Problem description: When using the feature to create a message template, add a contact and potentially other features, if you need to change tab e.g. go to your emails tab (or other tab), in Front to get some information from an email to paste in...

When 2 conversations assigned to 2 different people are merged or smart merged to give the option of who to assign it to, instead assigning based who is first alphabetically.

Examples: Restrict access to certain teammate groups only Allow access to company-level analytics even if not company admin

In Front's contact manager, having the ability to customize which fields show up on top, and even have the ability to hide certain fields.

Hello, Time goals analytics report is only displaying the score against reply time and first reply time goal. I would like to have displayed for each the average reply time and first reply time included in the time goals analytics report for each ...

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.