My ideas

Showing 1751 of 1751

Flag to control draft window is active

Currently, using Front-SDK, the behavior of createDraft() creates the draft and put the draft in an active pop-up window. However, if calling the functionality via Front CORE API (draft), the draft is only available on the end-user draft inbox. It...

over 1 year ago in Core API 0 Backlog

1 VOTE

Preference to disable announcement popups

Disable the giant popups about new features and events in Front

over 1 year ago in Other (CPX) 0 Backlog

1 VOTE

Salesforce Plugin Enhancement - B2C Support

For objects like tasks, opportunities, and cases - prioritize loading ones associated to the contact before the broader account

over 1 year ago in Existing integrations 0 Backlog

1 VOTE

Allow more raw data to be pulled from the messages endpoint

Currently only conversations can be pulled, and then messages to that specific conversation id. All messages can be pulled via analytics endpoint, but this is restrictive in nature. Instead it would be great to query the endpoint directly for all ...

over 1 year ago in Core API 0 Backlog

1 VOTE

Display Conversations in Third Party Tools

A customer has requested the ability to display full conversation threads in a third-party tool. Their tool stores information about their products, orders, shipments, etc. and supports iframes, so ideally, we would provide a link to the conversat...

over 1 year ago in Developer Platform 0 Backlog

1 VOTE

Ability for Company Admins to mass re-authorize Shared Connections (multi-select) at once instead of re-connect by re-connect

For larger enterprises this type of process can turn into a really heavy exercise if there are hundreds or thousands of channels

over 1 year ago in Channel API / Email channels 0 Backlog

1 VOTE

Export Ruleset Table into CSV with Tag Name and Inbox Name

When you export a ruleset table as a CSV, instead of the inbox ID and tag ID being in the CSV file, show inbox name and tag name.

over 1 year ago in Other (workflows) 0 Backlog

1 VOTE

Typing Indicator in Intercom integration

When using Intercom directly through their site, as an admin handling customer messages you will see a typing indicator when the customer is typing. This is helpful to see if the customer is typing more, so if you should wait for them to finish be...

over 1 year ago in Existing integrations / Intercom 0 Backlog

3 VOTE

Default open to a team inbox in mobile app

No description provided

about 4 years ago in Mobile 0 Backlog

1 VOTE

Set "Reply All" as the default option for everyone in the company

over 1 year ago in Composer 0 Backlog

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