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AI answer

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    [action] AI answer for KB to support multiple KBs

    Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...
    about 1 year ago in AI / AI answer for KB (Ask your KB) 0 Backlog

    [extensibility] Front AI to connect to 3rd party tools to sync information

    Be able for AI feature like "AI answer" and "Suggested Replies" to fetch and push information from 3rd party tools like Shopify, Order management system, Airtable, Track management system ...
    over 1 year ago in AI / AI answer for chat / AI extensibility / AI suggested replies (auto draft) 0 Backlog

    AI connectors

    ability for Front AI Answers to leverage connectors in a chat session in order to look up, update, and return information to users
    9 months ago in AI / AI answer for chat / Developer Platform 0 Backlog