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Access runbooks, SOPs, checklists in the conversation

Often times, our staff needs to reference checklists and SOPs that guide them on how to resolve a customer request or to perform an assigned task that came into a shared inbox. Often times our teams have to go to an outside system to find the SOPs...
about 1 year ago in AI / AI runbooks / Collaborate - work together seamlessly / Linked conversations 0 Backlog

AI Compose on Mobile App

The AI composer features are a great enhancement and would be even more helpful if they were available in the mobile app.
over 1 year ago in AI / Core Product Experience 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
over 2 years ago in AI / Message templates 0 Backlog