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Screenshot & annotation functionality in knowledge base

When writing articles in Front knowledge base, allow for screenshotting and annotating them directly in the article
over 1 year ago in Knowledge Base 0 Backlog

"Send later and archive" option when replying to an email

No description provided
over 1 year ago in Triage - get to inbox 0 0 Backlog

Include attachments when using the forward shortcut to fwd mail

No description provided
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Company-wide setting for default meeting length

Ability for a company admin to set a default meeting length for the whole organization. Can be changed by users when they create individual invites.
over 1 year ago in Cal/scheduling efficiency 0 Backlog

Track calendar/shift/business hour in time metrics at all times

Instead of tracking only one timer we should track for all our timers: - Calendar hours (actual time that passes) - Business hours (time within business hours) - Shift hours (time when the teammate was shifted, which can be different from business...
about 2 years ago in Business Hours and time measure 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 2 years ago in Live Chat 0 Backlog

Keyboard shortcut: expand last message text within message body

No description provided
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Keyboard shortcut to go to most recent / oldest email in a conversation

No description provided
over 2 years ago in Desktop 0 Backlog

Include attachments when logging emails to Hubspot

No description provided
almost 3 years ago in Existing integrations 0 Backlog

Customize the timezone for the Front Chat "notify me" email - currently there is a hard-coded timezone

No description provided
almost 3 years ago in Live Chat 0 Backlog