Continue chat conversation across different channels for end user
Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
Allow developers to declare type of a custom channel
let customers "declare" the type of a custom channel? Like the implementation would be custom but we could still see it as "chat" or "voice" or "SMS" for other parts of the app? https://front.frontapp.com/open/cnv_fprkd4z?key=2WA7WXqjVd6l0ZyPEZB-Z...
We have an API plug in that we don't want to remove, but we would love the ability to hide it from all of our team at once rather than having everyone have to hide it individually.
As per the title suggests, currently there is no way to tell if a tag returned by the 'List tags' endpoint is archived or not (please correct me if Im wrong). As Im trying to automate the process of tagging email, I recently ran into an issue wher...
Option to disable auto bullets on "*" or "-" in iOS Mobile App (like on deskstop)
I some cases I paste items which start with "*" or "-" and FrontApp auto formats them to bullets. I want to be able to disable this as I can on the desktop.
Sometimes I need to copy multiple fields of information directly from one plugin to another. Having multiple plugins all open could also allow more of a customizable "dashboard" experience in Front.