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First and second replies in analytics

number of first responses (not response time, simply volume) by day and channelnumber of second responses (again, only volume) by day and channel on those same threads
over 4 years ago in New metrics 0 Backlog

Measure conversations marked as spam

No description provided
over 4 years ago in New metrics 0 Backlog

Conversation-level exports

No description provided
over 4 years ago in Exports and API 0 Backlog

API endpoint to query Live Dashboard metrics

No description provided
about 1 year ago in Insights 0 Backlog

Analytics connectors: Snowflake

Add a connector to snowflake
almost 3 years ago in Exports and API 0 Backlog

Export fields - "Handle type" column to analytics exports

Right now we return a contact's handle in an export, but not the type of handle. This makes it difficult for a user to identify how to fetch that contact by their handle from the API. For example, if the handle was listed as "1234567890" - is this...
over 4 years ago in Exports and API 0 Backlog

Support non-english characters in Exports

For instance, Russian characters are not supported
over 4 years ago in Exports and API 0 Backlog