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Ability to customize the booking notifications sent to clients when they book a time using scheduling link

It would be helpful to be able to configure/customize the email notification body text to be the same for any booking that occurs using a particular scheduling link (the booking notification sent to a client who books using the link).
almost 2 years ago in Scheduling Links 3 Backlog

Use Teammates email or username in tables instead of full name

Quality of life feature as emails and full usernames don't have duplicates and are stable through time.
over 3 years ago in Existing metrics 0 Backlog

Allow Email Signatures for Calendar Event

Allow the use of Email signatures that can be used for standard emails to be addable to the email body when creating a calendar event. At the moment you have to type in a "Kind Regards..." manual. This looks unprofessional.
almost 2 years ago in Create New Event / Signatures 0 Backlog

Integration with Tengella

Our company uses a Tengella as an ERP system https://tengella.se/. We need integration with Front to be able to create contacts in Tengella after triggering rules in Front, receive information from Tengella, update custom contact fields with infor...
almost 2 years ago in New integration requests 0 Backlog

Collapse Dynamic Object Previewer

While configuring advanced dynamic objects with the customer, when a successful Fetch from server or successful parse of the payload is done, the green previewer is extremely long and difficult to see if the payload is large . One recommendation i...
almost 2 years ago in Dynamic objects 0 Backlog

Provide a way to find out if an inbox has analytics enabled in the API

The /analytics/exports endpoint is a useful way to get certain information about inboxes, including the content of emails. However to use it for a given inbox the setting "analytics enabled" has to be turned on in for that inbox. This can be done ...
almost 2 years ago in Exports, API and connectors 0 Backlog

Add Attachment from Google Drive (Shared Inboxes)

In addition to My Drive, Shared with Me & Upload can we add the ability to see Shared Drives folders and files.
almost 2 years ago in Existing integrations 0 Backlog

Show recently opened KB articles on conversation from a contact

Help support agents identify the types of KB articles that a contact has interacted with.
almost 2 years ago in  0 Backlog

Track time between tags.

We manage our conversations with our prospects and clients through the tagging system and I would like to be able to see the times our different representatives spend between tags.
almost 2 years ago in Insights / Tags 1 Will not do

Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
almost 2 years ago in Comments / @ mentions 3 Backlog