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0365 APP KEY authorisation for shared channel set up

The ability to authorise shared O365 channels via an O365 app token instead of going through our current flow which uses delegated permissions via OAUTH. From 0365: Delegated Permissions . Enables your client app to perform operations on behalf of...
about 2 years ago in Email channels 0 Backlog

Improved paste handling in comments

For example, it would be super useful to be able to select, copy and paste excel data into the comments, instead of having to screen capture data and paste it as an image
about 2 years ago in Comments / @ mentions 0 Backlog

Ability to export contacts of sequences

No description provided
about 2 years ago in Contacts 0 Backlog

Send to spam rule action

No description provided
about 4 years ago in Rule actions 0 Backlog

Exclude own domain / account from reports

In certain reports - especially the CSAT report - the "internal" account is counted in the same metrics as customers in the Accounts Table. It would be great to exclude them.
about 1 year ago in Insights 0 Backlog

Block access to performance data of agents

Hide an agent's performance data in Analytics UI and exports, do not allow to filter on this agent, etc. This is required by German law.
about 1 year ago in Insights 0 Backlog

Toggle Message Quote - Keep In Same Location

At the moment, to expand the quoted text / history below, the three dots move to the bottom of the email chain to be able to collapse it again... I'd love for that to just stay where it is after I expand the quoted text so I can collpase it withou...
about 2 years ago in Composer 0 Backlog

Sound notification for discussions

Having an audible alert for discussions to leverage them more of an instant messenger. Potentially getting rid of slack and other more im type tools.
about 2 years ago in Core Product Experience 0 Backlog

Todoist Integration - Day Month Year Date Formatting Option

Currently the formatting for dates is Month Day Year and is North America/US centric. An enhancement would be to provide other formatting options like Day Month Year for other Regions more native formatting.
about 2 years ago in Existing integrations 0 Backlog

Bulk SMS using a template with different recipient names.

We would like to send bulk SMS out using a template that will pull the name in each SMS such as 'Hi Sam' and 'Hi Kate' so the SMS does not copy the name for every recipient.
about 1 year ago in Developer Platform / Systems 0 Backlog