Customers sometimes send in their complete credit card number, putting themselves and our company at risk for fraud. I have worked with other platforms that auto redact this information prior to the email getting into the inbox.
In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
When I send an email, I have the option to "undo send" for a short time after sending. I'd like to be able to do this for emails my teammates send as well. For example, if I see that my teammate just sent an email with a typo, I'd like to be able ...