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Knowledge Base

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Ability to recover deleted KB Articles

Customers can spend a lot of time putting together KB articles. Deletions can always happen by accident and right now we do not offer a method for easy recovery. It would be nice if customers had a grace period where they could reverse any deletio...
7 months ago in Knowledge Base 0 Backlog

Add import from URL for HelpDocs knowledge bases

No description provided
7 months ago in Knowledge Base 0 Backlog

Dynamically Display Knowledge Base Articles based on custom fields

Once or if we support the ability gate Knowledge Base behind a login page, then the Knowledge Base could dynamically show articles based on the user's custom fields tied to their account. For example, if a school provides a Knowledge Base to paren...
8 months ago in Knowledge Base 0 Backlog

[Import] Knowledge base external integration with Wordpress

Integrate articles from Wordpress site to Knowledge base articles
8 months ago in Knowledge Base 0 Backlog

View internal KB on mobile app for end users

The ability to view internal articles on the mobile app
8 months ago in Knowledge Base 0 Backlog

Shortcut to link to another article when typing in the knowledge base editor

Knowledge base feature request: would be good to easily be able to add a link to another article of the knowledge base (kind of like Notion wiki links `[[page name]]`) https://front.frontapp.com/open/cnv_fxmu9oj?key=HXd0jyI6B9NRb6HhSa1706yf79xmjhn6
8 months ago in Knowledge Base 0 Backlog

[Import] Add Elevio import for Knowledge Base

No description provided
8 months ago in Knowledge Base 1 Backlog

Link for knowledge base articles from righthand sidebar

I would like to be able to copy a link to a knowledge base article directly from the righthand sidebar. Especially for sharing articles with colleagues in the comments to a conversation it would be handy if the link could be copied from there.
8 months ago in Knowledge Base 0 Backlog

Tango workflows integration for Knowledge Base

Tango makes it insanely easy to create interactive walkthroughs in seconds. Using it to create SOP walkthroughs of daily tasks on the computer to make it easy for anyone to just jump in and easily figure anything out. It already integrates with ot...
8 months ago in Knowledge Base / New integration requests 2 Backlog

Custom Javascript / CSS Styling for knowledge base

Ability to customize the look and feel of their Front KB further, and also enhance search experience using custom javascript.
9 months ago in Knowledge Base 0 Backlog