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Keyboard shortcut: highlighting words

Just convenient.
about 1 year ago in Compose - write efficiently with quality / Keyboard shortcuts 0 Backlog

Keyboard shortcut: merge conversations

No description provided
about 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
about 1 year ago in Chatbots 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
about 1 year ago in Accounts Manager / Contacts 4 Backlog

No default selection of send channel when creating draft

No description provided
about 1 year ago in Composer 0 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
about 1 year ago in New integration requests 0 Backlog

Export a contact list

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.
about 1 year ago in Contacts 0 Backlog

Configure Instagram to log DMs & Comments into separate inboxes

We have recently been posting more clips from our podcast on our IG which has been helpful to drive engagement with more comments. However, our Front IG integration/inbox is now very busy with comments. It would be ideal to have the comments and D...
about 1 year ago in Existing integrations 3 Backlog

Allow non-company admins to create and manage custom fields

Today, only a company admin has the ability to create, edit and delete custom fields. This can prevent trusted Workspace admins from setting up the Workflows they need autonomously. How could we allow more users to set up custom fields?
about 1 year ago in Custom fields / Permissions 0 Backlog

Side bar Organization

It would be nice to be able to be able to customize having shared inboxes on top and assigned conversations below.
about 1 year ago in Core Product Experience / P1 navigation - left pane 0 Backlog