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Create invite based on conversation recipients/participants

No description provided
over 2 years ago in Cal/scheduling efficiency / Create New Event 0 Backlog

Different signature on reply emails than on initial email

Option (perhaps a setting or a rule) to have a different email signature on reply emails than on initial emails. This is available on other platforms. My signature is quite lengthy on purpose, but it doesn’t need to appear on every subsequent repl...
about 1 year ago in Signatures 2 Backlog

Unread counters for shared inboxes

No description provided
about 1 year ago in Core Product Experience 0 Backlog

CSAT: Multiple survey questions

Allow multiple questions in Customer Satisfaction surveys.
over 2 years ago in CSAT- Customisation - survey - answers 2 Backlog

Virtru encryption integration

 
about 3 years ago in New integration requests 0 Backlog

Improvements to Shift scheduling

Rather than only supporting recurring weekly shifts, add calendar shifts so that customers can plan holidays, changes in schedule week over week, etc.
about 3 years ago in Teammate availability 0 Backlog

Custom message order so that the most recent email in a conversation thread is shown at the top

Ability to change the order in which new messages are displayed in a thread. Today, the oldest message is at the top, and the most recent is at the bottom.
about 3 years ago in P3 display 1 Backlog

Gate/restrict knowledge base visibility by internal teammate groups

The ability to restrict access to view KB content by certain teams or user groups in Front.
7 months ago in Knowledge Base 1 Backlog

Knowledge base article export

Ability to export knowledge base articles
7 months ago in Knowledge Base 1 Backlog

Drag & drop attachments from Front emails on Mac

Currently, it's impossible to drag&drop attachments from Front to external applications (such as Google Chrome, Drive etc.) on Mac. It is possible on PC but not on Mac. This is a huge productivity killer and therefore will make a very big impa...
8 months ago in Attachments 0 Backlog