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Integration Request

Prospect wants WooCommerce Integration. 3 seats on Growth.
about 1 year ago in New integration requests 0 Will not do

Metrics - count meetings

Evaluate the activity of the teammate by counting the volume of meeting such as appointements Asked by a CSM to evaluate appointment activity
over 2 years ago in Activity analytics / Insights 1 Will not do

Track time between tags.

We manage our conversations with our prospects and clients through the tagging system and I would like to be able to see the times our different representatives spend between tags.
over 1 year ago in Analytics - Times / Conversation Stages / Insights / Tags 1 Will not do

Deliverability metrics

Bounce/delivery rates for outbound emails. This is linked to outbound use cases (sales, marketing, etc).
almost 4 years ago in New metrics 0 Will not do

All mail filter

One very useful filter on Gmail is the ALL Mail filter. Would you consider adding to your Roadmap please.
about 2 years ago in Core Product Experience 0 Will not do

Filter out Snoozed Emails

In P2, have the ability to filter our emails that reopen from Snooze. Sometimes they can pop up in the middle of a workflow. Or, have a separate tab on the sidebar for only snoozed emails.
about 2 years ago in Core Product Experience 1 Will not do

CSAT - open survey in a new window

Ability to open the CSAT survey in a new window instead of the current borwser
almost 3 years ago in CSAT 1 Will not do