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Use teammate groups to share Views

Share a View with a teammate Group, and pin it to their sidebar. This allows teammates to work from a shared backlog of conversations from certain inboxes and/or certain tags. This is quicker than manually selecting a list of teammates, and also m...
almost 4 years ago in Object/resource management / Teammate Groups 0 Backlog

Snooze or pause an inbox so emails come through in batches

No description provided
almost 4 years ago in Snooze 2 Backlog

Admin can enforce 2FA for all teammates

Use case 1 (general): To improve security, an admin can force users to set up 2FA the next time they log in, and block them from accessing Front until it has been completed. The admin would need to set up their own 2FA first as a prerequisite. Use...
almost 4 years ago in Login and SSO settings 2 Backlog

Filter out notifications emails from search results

Description: Notifications can be overwhelming in search results. it would be great if possible to filter them out either with a filter or automatically with no action from teammates.
almost 4 years ago in Search Results 0 Backlog

Trigger rules when a conversation is split

When moving a message to a new conversation, there is no base rule trigger to automate actions on the new conversation. This idea suggests adding a new item to rule triggers for when a conversation is created from a split.
almost 4 years ago in Rule trigger 1 Backlog

More / custom colors for fonts

Add more colors for fonts
almost 4 years ago in Composer 0 Backlog

HEIC filetype support

No description provided
almost 4 years ago in Mobile 1 Backlog

Customize sound (volume and type) of notification

No description provided
almost 4 years ago in Desktop / Live Chat / Notifications 2 Backlog

Montserrat font

No description provided
almost 4 years ago in Desktop 0 Backlog

Language detection: Japanese

Admins would like the ability for Front to detect Japanese for multiple use cases.
almost 4 years ago in Rule conditions 1 Backlog