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Track calendar/shift/business hour in time metrics at all times

Instead of tracking only one timer we should track for all our timers: - Calendar hours (actual time that passes) - Business hours (time within business hours) - Shift hours (time when the teammate was shifted, which can be different from business...
over 3 years ago in Business Hours and time measure 0 Backlog

Instagram channel - support "liking" a comment

No description provided
over 3 years ago in Partner Integrations 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
over 3 years ago in Other (Systems) 0 Backlog

Include attachments when logging emails to Hubspot

No description provided
almost 4 years ago in Existing integrations 0 Backlog

Filter out notifications emails from search results

Description: Notifications can be overwhelming in search results. it would be great if possible to filter them out either with a filter or automatically with no action from teammates.
almost 4 years ago in Search Results 0 Backlog

Montserrat font

No description provided
almost 4 years ago in Desktop 0 Backlog

Thumbnail preview of attachments on mobile

No description provided
about 4 years ago in Mobile 0 Backlog

SFDC Integration - Support Platform only licenses

Support Platform only licenses in the Salesforce sidebar plugin
about 4 years ago in Existing integrations 0 Backlog

Drag and drop attachment from S/MIME message

No description provided
over 4 years ago in Composer 0 Backlog