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Advanced rule conditions and actions

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Assign through rules even if assignee is Out Of Office

No description provided
about 3 years ago in Assign 0 Backlog

Select channel when replying or forwarding with rules

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels.
about 3 years ago in Auto-reply 0 Backlog

Ability to use "reply-to" fields in rules

Use the "reply-to" field for auto replies instead of the "from:" field.
about 3 years ago in Auto-reply 1 Backlog