Skip to Main Content
ADD A NEW IDEA

Workflows

Showing 114 of 1634

When adding a contact group to Sequence recipients, all contact columns should be added to the recipient table.

Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...
over 1 year ago in Outbound/Sequences 0 Backlog

Require tag: add new tags to the list automatically

Idea: "select a tag among children tag of tag X" This would be very helpful if you have a "Incident type" list of tag and you add new types as they happen.
over 2 years ago in Other (workflows) 0 Backlog

Individual rules applying to shared conversations

No description provided
about 3 years ago in Other (workflows) 0 Backlog

Teammate availability per inbox/channel

Ability to make teammates available for rule assignment only for specific inboxes or channels.
over 3 years ago in Teammate availability 0 Backlog

See "last time used" for message templates in message template list

No description provided
almost 2 years ago in Other (workflows) 0 Backlog

Always add a recipient when using a specific message template

No description provided
over 2 years ago in Message templates / Other (workflows) 0 Backlog

Fetching a teammate's Time Off via the API

Hi, I'd like to be able to fetch a teammate's vacation (wether if it's planned or ongoing) via an API endpoint. The end need would be to be able to alert specific clients on our webapp that the manager of their unit (as in real estate units) is un...
8 months ago in Teammate availability 0 Backlog

Hubspot integration - Show rule has taken place

When using a rule to log messages in Hubspot, show that the rule has taken place like with other rules in Front.This was you can be quite sure a message has been logged from Front to Hubspot
over 1 year ago in Workflows 0 Backlog

Explicit "empty value" cases in rule conditions

Rules to not have explicit No value/NULL cases. It prevents very specific workflows from working ("do X if subject is empty").
over 2 years ago in Other (workflows) 2 Backlog

Apply logic rules to CSAT in signatures - to prevent it appearing for certain domains

We currently use CSAT survey in our collegues signatures. However i want to prevent this from appearing when we email certain domains (for instance internally. Having the ability to apply logic to say "Only show CSAT score link when X tag is visib...
8 months ago in CSAT - Customisation - Survey / Workflows 0 Backlog