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Notify all shared inbox teammates that channel requires reauthorization

Currently, if a channel needs to be reauthorized, only the admin is notified. We should extend this notification to all users, suggesting they contact their admin to reauth.
over 1 year ago in Channel management 0 Backlog

Aircall Plugin Notifications

Notifications for Aircall events while plugin is closed
over 1 year ago in Existing integrations / Voice 0 Planned

Bulk import tag when setting up Inbox from Outlook

When synchronizing the inbox from Outlook it's currently not possible to bulk import the tags (folders), when you have a lot it's not time efficient to have to tick all of them
over 1 year ago in Email channels 0 Backlog

Support more than 4 recipients for seen receipts

No description provided
over 3 years ago in Other (Systems) 0 Backlog

Slack thread replies as notes

We have a #front-inbox chanel which is a stream of incoming front tickets. This is a channel, but just a destination for alerts. However, if someone replies to those threads, it is not tracked as a note. I think it would be AWESOME if a slack thre...
over 1 year ago in Other channels 0 Backlog

Add phrase to channel deletion message regarding draft deletion

Users are not notified that drafts are deleted when a channel is removed from Front. A message should be added that drafts will be deleted as well.
almost 2 years ago in Channel management 0 Backlog

allow to attach images in Sunshine Conversations chat

Currently you can send images from Sunshine Conversations chat to Frontapp, but not vice versa. Our support agents can not send images to customers who require our support.
almost 2 years ago in Other channels 0 Backlog

Drag discussion threads into Microsoft folders

Filing of discussions in shared drives
about 2 years ago in Two-way sync 1 Backlog

Customise Twilio sender address

We would like the ability to customise the sender field when sending via Twilio. For example, we would like to send out some messages with our Company Name as the sender rather than the phone number. For Twilio this is a matter of setting the From...
about 2 years ago in Twilio 0 Backlog

Automated Subject Line for Emails - "Shared" from Microsoft Product

When a document was "shared" from a Microsoft product such as Word/Excel, Outlook automatically would populate the subject line of an email based upon the document name. This behavior is a time saver when emailing standardized documents/reports, a...
about 2 years ago in Systems 0 Backlog