Use AI to create dynamic message templates from a base template.
A lot of times in Customer Support scenarios we have to send the same message template to the same customer which isn't ideal. I think it would be really cool if a customer could input a base for a template and then AI could sent out the same mess...
[actions] AI Compose with additional text transformation features
Our team loves the new compose with ai tool. It would be awesome to also have the following options within the compose with ai tool so our team can be more effective when communicating with in front. Se images from another platform that has these ...
Subject line visible when making replying to an email
I would like it to be possible when I am replying to an email in a thread, I can see the subject line without having to click on it in order to change it in case the conversation topic has changed.
Similar to how users can tag an email while composing a new one, users should have the ability to tag a discussion while composing one, especially since you can do it after the fact anyway.