Sometimes discussions need to be closed or locked from further additions. Sometimes coworkers add a question to a discussion that is untouched and unrelated, making a mess of record keeping. The ability to turn a discussion off (and back on) would...
It would be extremely helpful if we had the option to create discussion templates similar to the available email template function. Our team uses discussions to log various project statuses across multiple aspects of our business as shown in the i...
Ability to initiate an email message from within an ongoing Discussion. Ideally a colleague can start a discussion, and after we figure things out we can send an email to whatever was the subject, and keep the history of what was discussed.
It would be useful to be able to access the Inbox custom fields when adding template variables into signatures, so that we could have one signature that pulls in inbox-specific information. Right now we use Account custom fields for a similar purp...
Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
offer a create new conversation button from a conversation
sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...