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Core Product Experience

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Automatically add as participants when displaying multiple calendars

If I create an event on Front calendar while viewing multiple agendas, it should add these teammates as participants by default
over 1 year ago in Create New Event 0 Backlog

Stop reopening mails, just because an out of office notitification is received internally

Prevent a conversation from being reopened just because an out-of-office notification is received internally?
about 2 years ago in Triage - get to inbox 0 / Vacation responders 0 Backlog

Quote comment support on mobile

No description provided
about 2 years ago in Comments / @ mentions / Mobile 0 Backlog

Ability to add custom emojis

Add custom emojis with company logos to better organize emails. We currently work wither a number of different wholesale partners (with the list growing) and adding a tag that's associated with their logo rather than just a color would be very hel...
9 months ago in Core Product Experience 0 Backlog

[granularity] Customizable context for AI summaries

The ability to summarize multiple threads, since past conversations with a customer provide important context for the current one In short, if there was a way we could configure exactly what data is being fed into the context window, that would be...
over 1 year ago in AI / AI summary / Core Product Experience 0 Backlog

Ability to directly auto assign to the replying teammate on a conversation that already has an assigned teammate.

It would be great to have a setting in the team inbox to be able to auto shift assignee to the individual who replies back within the a conversation that has someone already assigned to it. This would allow our teammates to quickly reply and not h...
over 2 years ago in Assigning 0 Backlog

Variable/tag for displaying assigned teammate's name within a message

Many times we answer messages on behalf of our colleagues. In these cases, we manually change the name within the signature into the name of the assigned colleague for who we are answering the e-mail. Front has the option to make signature templat...
over 2 years ago in Core Product Experience / Signatures 0 Backlog

Separate Internal Comments From Email Thread

We would like a view that separates the internal chat comments from the email threads, a view to partition the two separately. Right now we have chats between internal users intertwined within the email thread and it looks cumbersome. Our ag...
over 2 years ago in Comments / @ mentions 0 Backlog

Keyboard shortcut: highlighting words

Just convenient.

Support for Embedded, tab-enabled Tables/Forms in Templates

Why Tables/Forms? Forms provide a more efficient method of entering structured data. Forms also reduce errors and encourage data consistency. Desirable Tables/Forms Features Inserting a Table, using the same style of 'Insert Table" interface found...
over 2 years ago in Message templates 0 Backlog