ADD A NEW IDEA

Live Chat

Showing 113

CSAT feedback built into chat widget

Ability for chat visitors to directly submit CSAT rating in the chat widget (vs. using a CSAT link)
over 1 year ago in CSAT - channels / Live Chat 0 Backlog

Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL
almost 2 years ago in Live Chat 0 Backlog

ADA Compliance for Front Chat

No description provided
almost 2 years ago in Live Chat 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
over 2 years ago in Live Chat 0 Backlog

Add mobile SDK for Front Chat

No description provided
over 2 years ago in Live Chat 0 Backlog

Improved notifications when new Front Chat messages are received

Improvements to further differentiate Front Chat notifications from notifications for other channels like email
over 2 years ago in Live Chat 0 Already available

Show what Front Chat visitors are typing before they've sent their message

No description provided
over 2 years ago in Live Chat 1 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
over 2 years ago in Live Chat 0 Backlog

Customize sound (volume and type) of notification

No description provided
almost 3 years ago in Desktop / Live Chat / Notifications 0 Backlog

Customize the timezone for the Front Chat "notify me" email - currently there is a hard-coded timezone

No description provided
about 3 years ago in Live Chat 0 Backlog