Partner Integrations

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4 VOTE

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.

12 months ago in Existing integrations 1 Backlog

7 VOTE

8x8 integration

Front integration with VOIP provider 8x8.

over 1 year ago in New integration requests 0 Backlog

10 VOTE

Shopify inbox/chat channel integration

No description provided

over 2 years ago in New integration requests 2 Backlog

6 VOTE

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...

over 1 year ago in Existing integrations 0 Backlog

4 VOTE

Phone Number Handle - Redirect Configuration

Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead

about 1 year ago in Partner Integrations 0 Backlog

6 VOTE

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work

over 1 year ago in Existing integrations 0 Backlog

5 VOTE

Oracle Netsuite integration

PlascoID has requested an Oracle Netsuite integration, because this is where they document all their support ticket. For each conversation, they manually create a ticket in Oracle Netsuite, copy-pasting the content of emails and associating a stat...

over 1 year ago in New integration requests 0 Backlog

3 VOTE

Full two-way Twilio SMS sync

As mentioned in the How to set up a Twilio SMS inbox in Front help center article, outbound Twilio SMS messages send from a source other than Front (like a third-party integration, or the Twilio API) will only sync to Front after an inbound reply ...

10 months ago in Existing integrations / Twilio 0 Backlog

13 VOTE

ActiveCampaign integration

Support for syncing contacts and campaigns.

over 3 years ago in New integration requests 0 Backlog

9 VOTE

Docusign integration

No description provided

over 2 years ago in New integration requests 1 Backlog

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