Partner Integrations

Showing 213

7 VOTE

Jira Service Desk integration

https://www.atlassian.com/software/helpdesk-software

over 1 year ago in New integration requests 2 Backlog

15 VOTE

Google Drive — support picking files from shared team drive

No description provided

over 3 years ago in Existing integrations 0 Backlog

1 VOTE

Front Instagram Contact to Pipedrive

Instagram contacts are identified by there handle @user. In Front this is okay as a unique identifier on the Contact, however when a customer is syncing contacts with Pipedrive and using the Pipedrive plugin to create and lookup contacts from Inst...

3 months ago in Contacts P4 Plugins / Existing integrations 0 Backlog

10 VOTE

Shopify inbox/chat channel integration

No description provided

over 2 years ago in New integration requests 2 Backlog

7 VOTE

8x8 integration

Front integration with VOIP provider 8x8.

almost 2 years ago in New integration requests 0 Backlog

4 VOTE

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.

about 1 year ago in Existing integrations 1 Backlog

6 VOTE

Enable Conversation Splitting for Custom Channels

My company uses SMS for ~90% of our customer conversations. Today, the only way to utilize Front with a single phone number that customers can both call and text is through Dialpad (maybe Aircall as well, not sure). It turns out conversation split...

over 1 year ago in Existing integrations 0 Backlog

6 VOTE

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work

over 1 year ago in Existing integrations 0 Backlog

4 VOTE

Phone Number Handle - Redirect Configuration

Add the ability to configure the link on phone number handle as a redirect to the phone system of choice for a customer. Right now it opens up a new Conversation in Front and it would be more helpful if there was flexibility to open up a VOIP instead

about 1 year ago in Partner Integrations 0 Backlog

5 VOTE

Oracle Netsuite integration

PlascoID has requested an Oracle Netsuite integration, because this is where they document all their support ticket. For each conversation, they manually create a ticket in Oracle Netsuite, copy-pasting the content of emails and associating a stat...

over 1 year ago in New integration requests 0 Backlog

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